Course Description:
Managing others comes with a unique combination of opportunities and challenges. Many managers struggle with knowing how to use influencing skills effectively when working with and beyond their teams, especially when complex situations or difficult conversations arise. In this session, we will talk about different influence strategies and how to use them to your advantage in the workplace.

Course Objectives:
By the end of this session, participants will be able to identify influence challenges in serving as a frontline or middle manager and develop practical strategies to address those challenges. Learners will also be able to apply influencing strategies to effectively communicate with and manage others. Participants will also be able to identify colleagues across WashU with whom they can connect regarding this topic.

Target Audience: This workshop is for all Washington University in St. Louis staff who serve as people managers and supervisors.

Facilitator: Ellen Levine, Senior Organization Development Consultant

Ellen has over 30 years of experience in higher education, public and private corporations, and organizational consulting. She has led efforts in leadership and organization development, executive coaching, design and delivery of training solutions, strategic planning, change management, team building, employee engagement, diversity/equity/inclusion, and human resource functions. As a trusted partner, Ellen has collaborated extensively with executives and senior leaders in multiple industries including brewing, manufacturing and operations, wholesale distribution, retail, and non-profit management. In the past, she has served as the Director of Learning & Development for Graybar Electric Company, the Director of Leadership & Organization Development for Anheuser-Busch, and the Associate Director of the Career Center at Washington University. Ellen holds an M.Ed. in Counseling Psychology from the University of Missouri and a B.A. in Anthropology from Macalester College.

An important note: This session is being held virtually. We recommend calling in from a physical computer in a private space or with access to headphones and microphone to ensure you can fully engage in all aspects of the focus session.

Questions:
Contact LeadershipDevelop@wustl.edu