Course Description:
Coaching as a practice has been growing in popularity in recent years, but what could that mean for managers? How can those of us who supervise others leverage coaching skills to be more effective in our work with others? And what are coaching skills anyways? Come to this session to learn how to apply listening skills, active inquiry skills, and thoughtfully worded questions to better support your team.

Course Objectives:
By the end of this session, participants will be able to describe the purpose, benefit, and scope of coaching. They will be able to perform active listening skills in management conversations and practice active inquiry and curiosity in one-to-one conversations. Learners will also be able to ask thoughtfully worded questions to encourage reflection and growth in others as well as identify scenarios to engage coaching skills within the scope of the organization or teams they oversee. Finally, participants will be able to determine opportunities to further develop coaching skills to apply within the scope of their role.

Target Audience: This workshop is for all Washington University in St. Louis staff who serve as people managers and supervisors.

Facilitator: Carla Bailey, Learning & Development Director

Carla is the Director of Learning and Development at WashU, where she leads the strategic direction and creation of innovative, university-wide learning programs designed to enhance employees’ self-leadership and interpersonal skills. Her work aims to elevate leadership capabilities across the broader population. With over 30 years of experience, Carla has been dedicated to helping senior leaders unlock their potential through coaching, facilitating, and speaking on leadership in complex environments. Drawing on her extensive expertise in leadership and organizational development, Carla also brings expertise in executive coaching. Before joining WashU, Carla held several senior leadership roles, including serving as a vice president in the corporate, nonprofit, and higher education sectors.

An important note: This session is being held in person at the Link in the Loop.

For questions about this session, please contact LeadershipDevelop@wustl.edu.